🤖 Shopify App · By KLYX
KLYX OmniChat

One AI. Every
Conversation Channel.

AI chatbot for your Shopify storefront, Instagram DMs, and WhatsApp — all powered by your live product catalog. Auto-reply, recover carts, and embed your Instagram feed directly in your store.

✓ Catalog-Aware AI ✓ Instagram + WhatsApp ✓ No-Code Setup ✓ Free Plan Available
💬 Web Storefront Chatbot
📸 Instagram DMs & Comments
Features

Everything your store needs to talk back

One app, one AI brain, every channel your customers already use — automatically responding with product knowledge from your catalog.

Web
💬

Storefront Chat Widget

Embed a fully branded AI chatbot on any page of your Shopify store. Visitors ask product questions, get instant answers pulled directly from your live catalog — sizes, variants, prices, availability.

Instagram
📩

Instagram DM Auto-Reply

When a customer DMs your Instagram account asking about a product, the AI reads the message, scans your catalog, and replies with relevant products and links — automatically, within seconds.

Instagram
💬

Comment-to-DM Automation

When someone comments on your Instagram post asking about a product or deal, automatically trigger a personalized DM with the answer — turning public engagement into private sales conversations.

📱

WhatsApp Auto-Reply

The same AI catalog knowledge available on Instagram now works over WhatsApp. Customers message your WhatsApp number with product queries, and get smart replies sourced directly from your store.

🛒

Abandoned Cart Recovery

Automatically send approved WhatsApp message templates to customers who left items in their cart. Personalized, timely nudges with product images and a direct checkout link — proven to recover lost revenue.

Instagram
🖼️

Instagram Feed Embed

Fetch your live Instagram posts, reels, and deals and embed them as a native Shopify theme component. Your storefront stays fresh with your latest social content — no manual updates needed.

🏷️

Deal & Offer Extraction

The AI scans your Instagram posts for deals, discount codes, and promotional content and surfaces them as shoppable components on your store pages — bridging social promotion and store conversion.

🧠

Live Catalog Intelligence

The AI syncs with your Shopify catalog automatically. Product titles, descriptions, variants, prices, and stock levels are always up to date — no manual training needed when you add or edit products.

Integrations

Three channels, one unified AI layer

Connect once from your Shopify admin. Every channel shares the same product knowledge and conversation history.

💬

Web Chatbot

A fully embedded storefront widget — no third-party scripts, no cookie banners for the widget itself.

  • One-line install via Shopify Theme Editor
  • Branded to your store colors and logo
  • Answers product, shipping & returns queries
  • Escalation to human support via email
  • Conversation analytics dashboard
📸

Instagram

Connect your Instagram Business account via Meta API. Manage DMs, automate comments, and pull your feed.

  • DM auto-reply with catalog context
  • Comment keyword triggers → auto-DM
  • Live feed + reels embed on store pages
  • Deal & offer extraction from captions
  • Post performance metrics in dashboard
📱

WhatsApp

Powered by WhatsApp Business API. Send approved templates and respond to inbound queries intelligently.

  • AI replies to product questions
  • Abandoned cart recovery templates
  • Order status update notifications
  • Opt-in / opt-out management
  • Message delivery receipts
How It Works

Live on all channels in three steps

Connect your channels, and the AI takes over — catalog-aware from day one.

1

Install & Connect Channels

Install from the Shopify App Store. Connect your Instagram Business account and/or WhatsApp Business number from the embedded admin dashboard — OAuth-based, no manual API keys.

2

AI Syncs Your Catalog

The AI automatically indexes your entire product catalog — titles, descriptions, variants, prices, and stock. Updates automatically whenever you add or edit products in Shopify.

3

Conversations Start Selling

Customer messages on any channel trigger instant, catalog-aware AI responses. Embed the web widget in minutes. Your Instagram and WhatsApp work automatically from here on.

Pricing

Simple, channel-based pricing

Start with the web chatbot free. Add channels as your business grows. Cancel anytime.

Always Free

Free

$0/month
  • Web storefront chatbot
  • 100 AI conversations / month
  • Live catalog sync (up to 50 products)
  • Basic widget customization
  • Email escalation
Install Free
7-day free trial

Starter

$9.99/month
  • Web chatbot + Instagram DM auto-reply
  • 1,000 AI conversations / month
  • Full catalog sync (up to 500 products)
  • Instagram feed embed (store theme)
  • Comment-to-DM automation
Start Free Trial
7-day free trial

Pro

$49.99/month
  • Everything in Growth
  • Unlimited AI conversations
  • Custom AI persona & tone training
  • Order status WhatsApp notifications
  • Advanced analytics + export
  • Priority support (24h SLA)
Start Free Trial

All paid plans include a free trial. Month-to-month — cancel anytime from your Shopify admin.
Billing handled entirely by Shopify's Billing API. No hidden fees.