A jewellery store with hundreds of SKUs across multiple metal types and purities cannot afford a pricing workflow built on spreadsheets and CSV imports. Every time gold moves, the clock starts ticking — and the manual cycle is long, error-prone, and invisible to the customer until something goes wrong.
- 1,200+ Shopify variants each requiring price updates 3–4× daily. The existing workflow: download CSV → update in Excel → re-upload via Shopify bulk import → verify. Each cycle took 1.5–2 hours.
- Bulk CSV imports caused random variant data corruption — weight values reset silently, discovered only after customer complaints about wrong prices.
- No purity-adjusted pricing in Shopify. 22K and 18K gold were both managed with flat price tags — not formula-adjusted for purity. Margins on 18K pieces were systematically understated.
- The store owner was checking Mumbai gold rates from a WhatsApp group and updating prices by feel — not from authoritative MCX spot rate feeds. Accuracy was unreliable.
- No safety net: if a formula error caused a price to drop by 50%, it would go live with no alert. The store had twice sold pieces below cost before catching the error manually.