Most service searches ("plumber near me", "accountant in [city]") trigger the local map pack before any organic result — and the map pack gets the overwhelming majority of clicks for these queries. If you're not optimized for it, you're invisible for the exact searches most likely to convert.
A complete, verified, actively updated Google Business Profile is the single highest-leverage local SEO asset you have. Accurate categories, service areas, hours, and regular posts/photos signal activity — a neglected profile with outdated info quietly loses rankings even if everything else is right.
Review count, recency, and keyword content inside reviews all factor into local ranking, separate from their effect on conversion. A steady trickle of fresh reviews mentioning your services and location outperforms a one-time burst from years ago, even at a similar total count.
Local business schema markup, NAP (name/address/phone) consistency across every directory you're listed on, and location-specific landing pages (not one generic "services" page) all compound with the above. See our SEO service if you want this audited properly.